Under
the general supervision of the Special Operations Commander, the University Police Dispatch
Center is responsible for maintaining around-the-clock
effective and efficient communications between
the University Police Department, the public,
police officers in the field and other agencies,
by receiving, recording and dispatching
general and emergency information quickly,
calmly and accurately.
Dispatchers typically
receive information and complaints form
a wide range of electronic communications
equipment, i.e., radio transceivers, video
display terminals, telephones and alarm
enunciators. Dispatchers also take information
first-hand over the counter from citizens.
The dispatcher position requires individuals
be able to identify locations where assistance
is needed, make rapid determinations as
to the availability and proximity of the
nearest emergency personnel and equipment,
and then dispatch and coordinate any communications
as necessary. Dispatchers must maintain
complaint, arrest, radio and general activities
logs with the assistance of a microcomputer
network terminal.
Dispatchers are
also assigned duties involving the
compilation of statistics, the processing
of citations, and must perform other
communications, clerical and records
duties as assigned.
Police Dispatchers
must be able to deal courteously and
efficiently with University personnel,
other law enforcement agencies, and
the general public in relaying information
essential to the safe and proper functioning
of the University. Dispatchers are
frequently the first point of contact
for the public when seeking assistance
from the University Police Department. |
Contacts
UPD Dispatch
408-924-2222
police@email.sjsu.edu |
